MONROE CONSULTING GROUP, PT
Company Description
Monroe Consulting Group is a global team of recruitment specialists, boasting a network of over 40 offices located throughout Europe, USA, Asia and Australia. Our office located in Jakarta, works with some of the best-known local and multi-national companies to deliver consistently high levels of service and delivery within Middle to Senior Management recruitment.
Our client is the leader in providing affordable fixed wireless services to customers, particularly those in the under serviced areas.
Churn/Retention Expertise Post Date: 10 Feb 09
Job Description:
1.
Conduct comprehensive analysis on customer behavior and preference, using various data we have (internal & external data).
2.
Together with Marketing Research Analysis (MRA) setup & conduct survey in various methods to prove the analysis.
3.
Develop retention program which match with the profile/behavior/preference of customers.
4.
Created retention program which cost efficient and have stickiness to customers and also regional base.
5.
Do final analysis on the result of the program to indicate effectiveness of the program.
6.
The analysis should be national, regional & channel based.
7.
Better understanding about customer needs and demands.
8.
Create scoring analysis to our customers based.
Preferable:
1.
Experiences in churn analysis & customer retentions area for banking/telecommunication/other services industry for at least 5 years.
2.
Good analytics skill, creative, innovative and good personality.
3.
Familiar with any data mining application such as SAS, SPSS, etc.
4.
Have good presentation and communication skills.
Qualified Candidates should apply in confidence to Telco@monroeconsulting.co.id or via this site.
Career Level Senior
Qualification Degree
Yr(s) Exp 5 year(s)
Job Category Banking / Finance / Securities - Others, Business Analysis / Data Analysis, Telecommunications - Others
Job Location DKI Jakarta - Jakarta
Salary Negotiable
Job Type Full Time, Permanent
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Selasa, 10 Februari 2009
Lowongan Kerja Terbaru Churn/Retention Expertise
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